Privacy Policy

What Information We Collect

  • Booking & Contact Details: When you book a tour or reach out to us, we collect information necessary to sort your journey. This includes your name, email address, phone number, physical address, and emergency contact details.

  • Riding & Gear Specifications: To ensure you have a perfectly fitted bike and the right gear, we collect your license details, riding experience level, and gear sizes (helmet to boots).

  • Payment Information: All financial transactions are processed securely through our third-party booking and payment widgets. We do not store your credit card or banking details on our servers.

How We Use Your Information

  • To Run Our Tours: We use your data to prep your premium bike, secure your accommodations, organize park entries, and ensure our guides have everything they need to keep you safe on the route.

  • To Keep In Touch: We use your email to send booking confirmations, itinerary updates, and occasional packing or tour tips. You can opt out of marketing updates at any time.

  • Safety & Compliance: We retain necessary legal and licensing information to comply with local South African road laws, insurance mandates, and emergency protocols.

Sharing Your Data

  • No Third-Party Selling: We will never sell, rent, or trade your personal information to outside marketers. Mah bruh, your data stays with us.

  • Logistics Partners: We only share relevant details with trusted partners essential to your tour—such as accommodation venues, park authorities, or emergency medical services if required.

Security & Cookies

  • Keeping It Secure: We implement standard online encryption and security measures to protect your personal details from unauthorized access.

  • Cookies: Our website uses cookies to optimize your browsing experience, analyze site traffic, and make sure our booking widgets function flawlessly. You can adjust your browser settings to disable cookies if preferred.

Your Rights

  • Access & Updates: You have the right to request a copy of the personal information we hold about you, or ask us to update or delete it at any time. Simply drop us a line through our contact page, and we’ll get it sorted.

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